The routine half of reception, done for you.
Noren sends each guest their check-in link, collects the signed house rules on their phone, and runs your event sign-ups and waiting lists. The people at your desk can look after the people in front of them.
From booking to tonight's event
The booking comes in
From Cloudbeds, typed at the desk, or the guest scans a QR code at reception and fills in their own details.
The guest gets their link
An email in your property's name, with the link to their house rules. Replies come straight back to you. WhatsApp is coming.
They sign on their phone
Everyone in a group signs for themselves, by link or on a tablet at the desk. A signed copy is kept for you.
Reception sees who is ready
Today's arrivals show each guest's status, so the desk only deals with the ones who need help.
They join what's on
The week's programme on their phone: sign up, join a waiting list, pay at reception. Your team sees the numbers for every event.
Start with what your desk needs
Noren is one sign-in for your team, with modules on top, and you use the ones you need. It is built first for places people stay: hostels, guesthouses, surf camps and small hotels. Events for venues without rooms are planned.
Noren Stay
Check-in links, house rules signed on the phone, today's arrivals, bookings from Cloudbeds or the desk.
Noren Events
The week's programme, sign-ups, waiting lists, walk-ins by QR code, payments recorded at reception.
Noren Housekeeping
Guest requests and the rooms and beds to clean, in the same place.
The curtain at the door
Noren, said NO-ren
In Japan a noren is the split cloth curtain hung at the door of an inn or a restaurant. Hung out, it says the house is open. It is the guest's first step in, and that is the part of the stay Noren looks after.
Built in Sri Lanka, at a real front desk
Noren is built in Sri Lanka by Amal Liyanage, with front-desk staff who test each feature before it reaches guests.
See Noren at your desk
We are starting in Sri Lanka. If you run a hostel, a guesthouse, a surf camp or a small hotel and want to see how Noren would work at your reception, write to us. Running a venue without rooms? Tell us what your desk does.